CESCAPPS

CESCAPPS effectively streamlines the management of your CESC electricity account, providing a comprehensive solution that integrates bill payment services with account oversight. This application is primarily designed to facilitate effortless, rapid, and secure online bill payments.

To begin, the Quick Pay feature simplifies the process: enter your Customer ID or scan your bill's QR code, verify the details, and choose your preferred payment method—credit or debit card, or net banking. Multiple payment gateways are offered, ensuring secure transactions featuring verification methods like One-Time Passwords (OTP).

After setting up, a personalized dashboard grants an Easy One View Access that offers a holistic view of your accounts. Register your mobile number, confirm it with an OTP, and create an ePIN—which is used for future logins—to manage multiple accounts within the platform.

The following key features enhance user experience:

- A dedicated dashboard for tailored account information.

- Capability to handle several accounts through the application.

- An instant outage registration with an automated docket feature.

- Monitoring your electricity usage and payment patterns.

- An inclusive history of bill details and consumption, tracking up to 12 months.

- Graphical representation of your payment and consumption trends, comparing annual data.

- Access the bill payment history, view monthly trends, and apply quickly for other services.

- A rebate on registering for the e-bill service.

- Lodging and following up on billing and technical complaints.

- Discreet power theft reporting by submitting photographic evidence.

Notifications ensure you're always informed of billing due dates, payment confirmations, and more.

For queries, visit the CESC website, and to keep informed about offers and updates, follow the service on their social media platforms. With these substantial advantages, handling your electricity requirements through this platform is as seamless as it is efficient.